The Presence Gap: Why Your Manager Is Not Your Therapist
The cursor blinks. It is exactly 11:01 AM. Sarah’s image freezes for a second, then catches up, and that’s when the first tear spills over her cheek. She’s staring at a cell in a spreadsheet, but she’s not seeing the data. She’s seeing the collapse of her week, her month, or maybe just the weight of being alive in a world that demands 101% output every single Tuesday. Mark, her manager, feels his pulse jump in his throat. He’s gripping a lukewarm coffee mug-the one with a chip on the rim he keeps meaning to throw away-and his mind is racing through a mental filing cabinet labeled ‘Professionalism.’ He finds nothing. The HR handbook has 51 pages on compliance but zero on what to do when a human being breaks across a fiber-optic cable.
He defaults to the script. ‘Let’s circle back on this when you’re feeling better,’ he says, his voice sounding like a recording of a recording. He thinks he’s being kind. He thinks he’s giving her space. In reality, he’s just closing the door on the only thing that actually matters in that moment: the fact that two people are occupying the same slice of time.
He’s terrified of being a therapist because he’s not qualified. He doesn’t have the degree, the couch, or the clinical
